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Telcos spar amid farmer protests

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Reliance Jio claims that Airtel and Vi had been encouraging the general public to point out assist for farmers by migrating from its service.

Reliance Jio has sought motion in opposition to rivals Airtel and Vi, alleging that the 2 telcos had been encouraging the general public emigrate from Jio to point out assist for farmers by spreading ‘frivolous rumours’. Airtel has responded by asking the regulator to throw the grievance out “with the contempt that it deserves”.

Vi, too, in a press release, known as these “baseless allegations…to malign our reputation. We strongly refute such irresponsible comments on us.”

In its letter dated December 10 to regulator TRAI, Jio had alleged that the 2 corporations had been both instantly or not directly concerned in “supporting and furthering the insinuations and false and frivolous rumours of Reliance being an undue beneficiary of the farm bills”. The firm added that this had resulted in it receiving “large number of port out” requests from prospects citing “this as the sole reason for porting out of Jio without having any complaints or other issues related to Jio services”. Meanwhile, strongly refuting the “baseless charges” made by Reliance Jio, Airtel on Monday shot off a letter to the regulator, stating that, “despite being provoked by some competitors who we know will go to any length to make baseless allegations, adopt bullying tactics and use intimidatory behaviour, we have always conducted our business with character and transparency, something that we are deeply proud of and known for.”

In its letter, Reliance Jio mentioned, unethical and anti-competitive cellular quantity portability marketing campaign to capitalise on the continuing farmer protests within the nation.

“We submitted that Airtel and VIL [Vodafone Idea Limited] remain unabated in pursuing this vicious and divisive campaign through its employees, agents and retailers,” Jio had mentioned within the letter

It went on so as to add that as a way to reap meagre positive factors in port-in numbers, the 2 telcos are deliberately defaming Reliance Jio by depicting it as being in opposition to farmers and projecting themselves as farmer pleasant, “while at the same time intentionally fanning the anti-government protests”.

“The authority being a statutory body responsible for the telecom sector, should take immediate and strict actions…[and] issue necessary instructions to stop such campaigns with immediate effect,” the telco mentioned.

Airtel, in its reply to TRAI, refuted Jio’s allegations and mentioned it had operated within the telecom trade for 25 years. “During this period, we have competed hard in the market place and striven to serve our customers with excellence. At the same time, we take great pride in treating our competitors and partners with respect.”

“The current complaint, therefore, deserves to be dismissed and thrown out with the contempt that it deserves. It is in poor taste and is scurrilous to say the least,” it added.

Vodafone India, in a press release, termed Jio’s cost as “baseless allegations…to malign our reputation. We strongly refute such irresponsible comments on us.”

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