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“No Reason To Worry”, HDFC Bank Assures Customers After RBI’s Rap

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'No Reason To Worry', HDFC Bank Assures Customers After RBI's Rap

HDFC Bank on Thursday assured its prospects that there was “no reason to worry” and so they might proceed to transact with the financial institution after the Reserve Bank of India ordered it to briefly cease new digital launches and add bank card prospects following outages at it main knowledge centre.

The Reserve Bank of India (RBI) has barred HDFC Bank from including new bank card prospects or launching digital companies after its digital fee providers have been hit by technical outages final month.

The financial institution mentioned that they’d confronted two outages in November 2018 and December 2019 and one other incident occurred on November 21, 2020.

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“We had two outages, one in Nov 2018 and one in Dec 2019. We have taken help of external expertise, understood what needs to be done further and have subsequently implemented the inputs to strengthen our IT infrastructure and systems. Unexpectedly another incident happened on Nov 21, 2020 and the primary reason for the same in the power outage in our Primary Data Centre. We are working on war footing to strengthen this are also now,” HDFC Bank mentioned in a press release.

On November 21, the digital funds enterprise was down for greater than 12 hours, following an influence outage in its main knowledge centre. The RBI has suggested the financial institution to briefly cease all launches of its digital business-generating actions deliberate below Digital 2.zero and different proposed enterprise producing IT functions, and secondly, halt the sourcing of latest bank card prospects.

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