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Make tariff plans easy to perceive, telcos told

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The Telecom Regulatory Authority of India (TRAI) on Friday issued revised guidelines for publication and commercial of tariff plans by telcos to guarantee transparency for subscribers.

The regulator has directed telcos to publish service space smart, inside 15 days, every tariff plan for postpaid and pay as you go subscribers.

Telcos may even have to transparently inform subscribers about upfront price together with particulars like advance leases, deposits, connection charge for postpaid providers in addition to prime up, tariffs vouchers and others.

It added that “clear, unambiguous and easy to understand” disclosure has to be made on the validity interval of tariff plan and final date of invoice cost.

On tariff advertisements telcos ought to prominently spotlight further circumstances and supply a hyperlink to the norms for every of the providing inside the subsequent 15 days, TRAI stated.

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