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iPhone 11 Exhibiting Touchscreen Issues Will be Repaired for Free, Apple Announces

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iPhone 11 faces touchscreen issues

iPhone 11 faces touchscreen points

Apple will study the smartphone totally earlier than offering free service. iPhone 11 customers are dealing with contact subject resulting from a {hardware} drawback with the show module.

  • Information18.com
  • Last Updated: December 06, 2020, 10:09 IST
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Apple has formally confirmed {that a} small proportion of iPhone 11 customers are dealing with touchscreen points. The affected iPhone 11 models have been manufactured between November 2019 and May 2020, the corporate introduced. As a outcome, the tech large has stated that the affected customers will get Apple Authorised Service for freed from cost. It means customers whose iPhone 11 smartphones are exhibiting show points are eligible for a free display screen substitute. At the second, the precise variety of customers affected by the issue stays unclear, and clients in India are additionally eligible for the free Apple service.

Apple shared the event in its Support Forum the place it additional notes that the corporate would study the smartphone totally earlier than offering free service. It seems that iPhone 11 customers are dealing with contact subject resulting from a {hardware} drawback with the show module. “If your iPhone 11 has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair,” the submit additional learn. At the second, it’s unclear whether or not different telephones from the collection, that’s, iPhone 11 Pro and iPhone 11 Pro Max are additionally tormented by related issues. In case of any display screen points, customers can get in contact with Apple Authorised Service supplier.

Users may also test whether or not the iPhone 11 is beneath guarantee to take pleasure in free service, regardless. The guarantee can be considered through the Apple Check Coverage web site, the place customers might want to present the telephone’s serial quantity. To discover your serial quantity, head to Settings > General > About. The serial quantity or IMEI may also be discovered on the telephone’s SIM tray. Users who’re dealing with points with iPhone 11 show or eligible for the free service, might want to both discover an Apple Authorised Service Provider, make an appointment at an Apple Retail Store, or get in contact with Apple for a mail-in service through the Apple Repair Center.

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