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ICICI Bank Netbanking and Transactions Down for Many Customers in India

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ICICI Bank is down and netbanking, debit card transactions, in addition to UPI transactions aren’t working for many shoppers in India. Many affected clients have raised complaints in opposition to the outage on social media. While a number of individuals are not capable of make any transactions by way of ICICI Bank’s web banking service, a few of them aren’t even receiving a one-time password (OTP) for their transactions. It’s potential that that is due to a sudden improve in demand because of e-commerce gross sales; or it may very well be another matter solely, which is able to play havoc with consumers attempting to reap the benefits of these gross sales, as ICICI is likely one of the greatest banks in India. At the time of writing, the ICICI Bank help workforce is but to answer buyer complaints.

Update October 16, 7.50pm: ICICI Bank seems to have resolved the problem though some customers are nonetheless reporting error messages. Gadgets 360 has additionally contacted the financial institution, which has not given an official assertion on the matter.

As per the main points available on downtime monitoring web site DownDetector.in, preliminary experiences across the connectivity points with ICICI Bank cropped up in the morning, although the complaints reached a peak at round 1:30pm.

icici bank website error screenshot gadgets 360 ICICI Bank

ICICI Bank web site is not accessible by many shoppers


Several affected clients reported points with the ICICI Bank web site and its iMobile app on Twitter. In some cases, individuals weren’t capable of obtain OTPs for their transactions. Similar has been the case with UPI and IMPS transfers. Some customers have additionally reported that the ICICI Bank servers had been down since Thursday night.


Gadgets 360 was capable of independently confirm the problems reported by numerous ICICI Bank clients. The financial institution’s web site was even inaccessible on the time of submitting this story. We tried netbanking, debit card funds, and UPI funds on in style websites platforms like Amazon, Swiggy, and Zomato, in addition to P2P UPI transfers, and obtained the next alert in the latter case: “No response from CBS”.

ICICI Bank didn’t instantly reply to a request for remark.

The outage of ICICI Bank comes on the time when Amazon has kicked off its Great Indian Festival sale. Under the sale, which is reside for Prime members and is starting for common clients from Saturday, clients utilizing Amazon Pay ICICI card can avail extra cashback. Flipkart can be operating its Big Billion Days sale on the identical time, which may even be affected in an identical method. However, at this level, it’s not clear if there’s any connection between the 2 occasions — whether or not it is due to Amazon sending a spike in demand, or if the financial institution has ended up taking part in spoilsport with the sale as a substitute.

Flipkart, Amazon have wonderful iPhone 11, Galaxy S20+ sale gives, however will they’ve sufficient inventory? We mentioned this on Orbital, our weekly expertise podcast, which you’ll be able to subscribe to by way of Apple Podcasts, Google Podcasts, or RSS, download the episode, or simply hit the play button under.


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